Terms of Service — RedLumen Auto Lighting

These Terms of Service ("Terms") govern your access to and use of our online platform and services provided by RedLumen Auto Lighting ("we", "us", "our"). Our mailing address is 5007 Al Sadd Street, Al Sadd, Doha, Doha Municipality, Qatar. By using our service you agree to these Terms. If you do not agree, do not use the service. For questions, contact us at info@redlumen.live.

1. Acceptance of Terms

By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may modify these Terms at any time; continued use after changes constitutes acceptance of the updated Terms.

2. Eligibility

You must be of legal age in your jurisdiction to form a binding contract to use our services. If you are using the service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

When you create an account, you agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity under your account. Notify us immediately at info@redlumen.live if you suspect unauthorized use.

4. Orders, Payments, and Pricing

All orders are subject to acceptance. We use third-party payment processors to handle payments. By submitting payment information, you authorize the processor to charge your selected payment method. Prices, promotions, and availability are subject to change. We will make commercially reasonable efforts to fulfill accepted orders promptly.

5. Use Restrictions

You agree not to misuse the platform. Prohibited activities include, but are not limited to: unlawful conduct, interfering with platform operations, reverse engineering, introducing malware, or using the service to violate rights of others. We reserve the right to restrict or suspend accounts that violate these Terms.

6. Intellectual Property

All content, trademarks, and materials on the site are owned by or licensed to RedLumen Auto Lighting unless otherwise stated. You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal or commercial use in accordance with these Terms. Unauthorized use may result in termination and legal action.

7. Disclaimers and Limitation of Liability

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law, RedLumen Auto Lighting disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Our liability for direct damages arising from use of the service is limited to the amount you paid to us in the past 12 months, or a nominal amount where prohibited by law. We are not liable for indirect, incidental, special, or consequential damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless RedLumen Auto Lighting and its affiliates from any claims, liabilities, damages, losses, and expenses arising from your use of the service or breach of these Terms.

9. Termination

We may suspend or terminate access to the service at our discretion, with or without notice, for any conduct that we believe violates these Terms or is harmful to other users. Upon termination, your right to use the service will cease and any outstanding obligations will survive.

10. Governing Law and Disputes

These Terms do not constitute legal advice and do not select a specific jurisdiction for dispute resolution. Any disputes arising out of or in connection with these Terms should first be addressed by contacting us at info@redlumen.live so that we may attempt to resolve the matter informally.

11. Changes to These Terms

We may revise these Terms from time to time. Notice of material changes will be provided via the site or other communications. Continued use after changes means you accept the revised Terms. These Terms were last updated on September 13, 2025.

12. Contact

For questions about these Terms or to contact us regarding account or service matters, reach out to:
RedLumen Auto Lighting
5007 Al Sadd Street, Al Sadd, Doha, Doha Municipality, Qatar
Email: info@redlumen.live